Welcome to Sanvika Cabs and Tours! By accessing our website and booking our services, you agree to comply with the following terms and conditions. Please read them carefully.

1. Booking and Confirmation:

• Bookings must be made in advance via our website, app, or customer service.
• Confirmation of bookings will be communicated through SMS, email, or call.
• Accurate details must be provided during the booking process.

2. Payment Terms:

• Payment options include cash, online transfers, and digital wallets.
• Full or partial advance payment may be required.
• Additional costs like tolls, parking, and interstate taxes are not included in the base fare.

3. Cancellation and Refund Policy:

• Cancellations made 24 hours in advance are eligible for a full refund.
• Cancellations within 24 hours incur a 20% cancellation fee.
• No-shows will be charged the full booking amount.
• Refunds (if applicable) will be processed within 5-7 business days.

4. Service Usage:

• Drivers will wait up to 30 minutes at the pick-up location. Additional waiting charges apply after that.
• Customers must respect the vehicle and driver. Damage to the vehicle will result in additional fees.
• Smoking, alcohol, and illegal activities are prohibited in the vehicle.

5. Liability and Safety:

• We are not responsible for lost personal belongings.
• Passengers must wear seatbelts for their safety.
• Our liability in case of accidents is limited to providing assistance.

6. Driver Conduct:

• Our drivers are professional and trained.
• Misconduct by drivers can be reported to our support team.

7. Changes and Modifications:

• We reserve the right to cancel or reschedule trips in case of emergencies.
• Customers will be notified promptly of any changes.

8. Jurisdiction:

• Disputes are subject to the jurisdiction of the courts in Bangalore.

Thank you for choosing Sanvika Cabs and Tours. We appreciate your business and look forward to serving you.